Referral program (sub-affiliates)

With the referral program a partner shares a personal sign-up link. Partners who join through it are recorded as referred by them, and the referrer earns a commission on the referred partners' approved conversions for a period you choose. Commission is calculated by TrackCrown and added to the referrer's payout statement by your team.

Switch the program on#

1. Open Partners → Partner program → Referrals (admins and owners).
2. Turn on Referral program active — "Shows the referral link in the partner portal and credits new partners who join through it."
3. Choose the commission type:
   • % of payout — a share of the referred partner's approved payout. Enter Commission (%).
   • Flat per conversion — a fixed amount in the workspace currency for each approved conversion of the referred partner. Enter Commission per conversion (USD) (your currency is shown).
4. Set Duration (months) — how long after the referred partner joined they earn commission. 0 = forever; default 12, maximum 120.
5. Click Save referral program.

The change is written to the audit log with the old and new settings.

The referral link#

Each active partner's link is:

https://app.trackcrown.com/join/<workspace-slug>?ref=<partner code>

Partners find it in the portal: the dashboard card Refer a partner → Get your referral link opens Referrals (/partner/referrals) with Your referral link, a QR code button and:

Rules for crediting a referral:

• The ref code must belong to an active partner of the same workspace and the program must be active when the form is opened and submitted. Otherwise the parameter is ignored.
• A partner cannot refer themselves.
• The referred partner's page shows Referred by in its sign-up details card.

How commission is calculated#

For each referred partner, TrackCrown takes their approved conversions whose conversion time lies in the report period and inside the commission window (from the date they joined until joined + duration):

• % of payout: commission = payout of those conversions × percentage.
• Flat per conversion: commission = number of those conversions × flat amount.

Amounts are kept per currency (the conversion's currency). Pending and rejected conversions earn nothing.

Review and pay commission#

1. Open Partners → Referrals and pick a date range in the top bar.
2. The referrers table shows Referrer, Referred, Still earning, Conversions, Referred payout and Commission. A second table lists each Referred partner with Status, Joined, Conversions, Payout and Commission.
3. Generate the referrers' payout statements for the period first (Billing → Payouts). They must still be pending.
4. Click Add to statements. For each referrer and currency, TrackCrown adds an adjustment line "Referral commission <from> – <to> (N referred partners)" to their pending statement that covers the whole period.
5. Read the result: statements that do not exist ("no pending statement covering the period") or already carry the line ("already on the statement") are skipped and listed.

Related#

• Partner sign-up and applications
• Payout statements